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Sustainability

At Dutch Lady Milk Industries Berhad, sustainability is a part of our business foundation, integrated into 6 pillars in line with our Purpose, Nourishing Our Planet and People in Every Stage of Life.

Intro on
Sustainability

We believe sustainability is integral to our ‘ways of working’ and organisational conduct. It is about creating and delivering shared value with responsibility towards multiple stakeholders of business. For the same reason, sustainability is embedded in our statement of purpose – Nourishing Our Planet and People in Every Stage of Life. This essentially means that in Nourishing the Nation, we will be guided by three priorities – Nutrition, People and Planet.

Six Focus Areas

Better Sourcing

Better Climate

Better Nutrition

Better Packaging

Better People

Better Governance

This approach enables us to meet the demands of our consumers sustainably, shaping a better future for ourselves and our children.

For detailed information, please refer to our Annual Report and Sustainability Policy or contact us at sustainabilityMY@frieslandcampina.com for any sustainability-related queries.

Delivering Three Key Priorities

Better Nutrition

We endeavor to deliver high nutritional value, improve access, and deploy technologies for efficient production.

Better Products Global
Nutritional Standards (GNS)

We adhere to nutritional criteria aiming to retain the natural beneficial nutrients in milk and reduce the level of energy per serving, trans fat, saturated fat, added sugar and salt as much as possible. The criteria are regularly reviewed by teams of nutritionists and product specialists to incorporate new internal and external insights in nutrition and health.

Access to Nutrition 

At Dutch Lady Milk Industries Berhad (DLMI), we understand the growing risk of undernutrition or micronutrient deficiencies amongst children and communities from disadvantaged sections of the society. Our efforts, globally and in Malaysia, are to:
  • Increase access to healthy and affordable nutrition through school milk programme, distribution of milk to targeted communities, introduction of RM1 pack for B40 population etc. Checkout more of our School Milk Programme.
  • Develop tailored nutrition for specific populations with special dietary needs because of their age, health, lifestyle, or other circumstances e.g. growing children, pregnant women, elderly, overweight/obese people, people with allergies or intolerances
  • Launch campaigns that help raise awareness on the importance of Nutrition for health and wellbeing.

Lifestyle Education 

Continuous Engagement on Nutrition: The prevalence of high rates of malnutrition and undernutrition, resulting in issues like stunting and obesity, reflects:

  • Low awareness of the importance of nutrition
  • Poor understanding of nutritional information on labels
  • Changing lifestyles and food consumption behaviour

Better Sourcing

We aim to promote responsible supply chain practices to improve sourcing of quality domestic milk and deliver sustainable dairy.

The role of our supply chain partners is critical to ensure we are producing nutrition in balance with nature – From local farmers who deliver milk to companies who source essential raw materials for our products; from vendors who help us with different aspects of business from packaging to technology to people we contract for delivering operational services. We continually reinforce the importance of understanding the complexities, challenges and impacts along the supply chain. This is the toughest part of our business, but efforts are ongoing. Our strategy is to assess the risks and opportunities to devise specific initiatives that will shape a resilient and sustainable supply chain in the long-term.

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Farmer education, in partnership with the Department of Veterinary Services (DVS), focuses on sustainable dairy farming practices to improve efficiencies and enhance the capacity to produce high-quality, nutritious dairy.

Checkout more of our Dairy Development Program here.

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Local suppliers’ awareness and orientation on DLMI’s sustainability agenda and assessment of their own EESG practices. 

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Sourcing key agricultural raw materials that are certified for positive environmental and social standards

Better Packaging 

We are aligned to FrieslandCampina’s global goal of having a fully circular packaging portfolio by 2050. 

In keeping with our commitment to climate action as well as extended producer responsibility, we are continuously assessing opportunities, new emerging technologies, partnerships and coalitions that will support the agenda of sustainable packaging. Our strategy is to explore, assess, prioritise and implement innovative packaging design, technologies and collection/recycling programmes to minimise waste, optimise recovery, and promote circularity. Our interventions include: