Corporate Responsibility remains a key pillar of our business strategy, and as a leader in the dairy industry in Malaysia, we are committed to demonstrate responsible corporate conduct across all aspects of our operations.
Along with our purpose of helping Malaysians move forward with dairy nutrition, Dutch Lady Malaysia spreads the Goodness of Dairy through various outreach programmes such as Grass to Glass camps for employees’ children, goodness of milk sessions at orphanages and homes for underprivileged children. In 2014, Dutch Lady Malaysia adopted two homes – Shelter Home Petaling Jaya and Rumah Al Rahmaniah.
We also play an active role in supporting deserving organisations through sponsorship and donation of our dairy products, especially where the well-being and health and nutrition of families and children are concerned.
Various water recycling improvement projects were undertaken at production plants. We use natural gas in our manufacturing operations where the consumption and trend of usage is continuously monitored. We believe all these efforts contribute to a cleaner and greener environment.
We are committed in ensuring a safe environment for our employees, contractors and visitors who work on-site through our demonstration of safe work practices. Concerted efforts are continually made to create awareness on the responsibility of keeping everyone safe when working within the vicinity of our workplace. In developing a strong safety culture within our Company, several programmes, and safety initiatives were carried out, including leadership training session targeting key personnel. As a result of these initiatives, Dutch Lady Malaysia obtained an excellent result in the FoQus Safety Health & Environment (SHE) audit which is recognised as one of the best in the RFC Consumer Products Asia region.
Milk is the basis of our products, but it is not the only raw material used. We also use raw materials such as cocoa and palm oil for end products and paper and cardboard for packaging. Our parent company Royal FrieslandCampina N.V. has been a member of the Round Table on Sustainable Palm Oil (RSPO). In line with this, we have, since 2011, manufactured our products using 100% sustainable palm oil.
The same effort has been put in place for cocoa, another major ingredient used. We use only sustainable cocoa that meets the UTZ2 Certified criteria.
Aside from sourcing sustainable (agricultural) raw materials, we have also demonstrated our commitment to responsible forestry by using the Forest Stewardship Council (FSC)-certified materials as the primary packaging used for our Dutch Lady UHT milk. In Malaysia, Dutch Lady Malaysia was the first manufacturer to use FSC-certified packaging since mid-2013. This is easily identified through the FSC logo on the printed on the products. Effort does not stop merely at primary packaging but it continues to secondary packaging as the majority used in our Company is from sustainable source.